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Privacy Policy

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1. Who I am

Carly Hammond, Founder of OperationYou.coach
Email: carly@operationyou.coach
Based in France, serving clients internationally.

I am the data controller for all personal information you submit through this website or directly to me.

2. What personal data I collect

I only collect personal data that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number (if you choose to provide it)

  • Any information you include in your message or booking request

If you choose to work with me, I may also collect limited session notes necessary to support continuity of coaching or Yoga Nidra sessions.

This website does not collect any unnecessary personal information.

3. How your data is collected

Your data may be collected through:

  • The contact form on this website

  • Email correspondence

  • Booking forms or intake questionnaires (where relevant)

My website is hosted on Wix, which may collect standard technical information such as cookies or analytics data. Wix is GDPR-compliant.

4. Why I collect your data (legal basis)

I collect and process your personal information on the following legal bases:

  • Consent – when you submit a contact form or request information

  • Contract – when we enter a coaching agreement and information is required to provide the service

  • Legitimate interests – for basic website analytics that help me improve my services

I do not use your information for automated decision-making or profiling.

5. How your data is used

I use your data to:

  • Respond to enquiries

  • Provide coaching or Yoga Nidra services

  • Manage bookings and communication

  • Maintain accurate records for professional and legal purposes

Your data is never sold, shared, or transferred to third parties for marketing.

6. Data storage and security

Your information is stored securely through:

  • Wix’s protected servers

  • Encrypted email systems

  • Password-protected devices

I retain your data only for as long as necessary to provide services and meet legal obligations.

7. Sharing your data

I will not share your personal information with any third party unless:

  • You give explicit consent

  • I am legally required to do so

  • It is necessary to protect someone’s vital interests (rare and emergency-only situations)

Where data is processed outside the European Union, appropriate safeguards are in place in accordance with GDPR requirements.

8. Your rights under GDPR

You have the right to:

  • Access the personal data I hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent at any time

  • Object to or restrict the processing of your data

  • Request a copy of your data in a portable format

To exercise any of these rights, please contact me at:
carly@operationyou.coach

9. Cookies and analytics

Wix may use cookies and basic analytics tools to ensure the site functions correctly. You can manage cookie preferences in your browser settings.

Operation You does not use additional tracking, advertising pixels, or remarketing tools. I do not personally access or use this data to identify individual visitors.

10. Updates to this notice

This privacy notice may be updated from time to time. Any changes will be posted on this page.

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Further information about consent, boundaries, and how we work together is shared during onboarding.

Last updated: January 2026

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